Order stock and shipping timelines
Autosport Labs will generally ship all in-stock orders (placed by 4:00pm PST) within 5 business days. For out of stock items we will strive to communicate clearly on timelines and availability.
International Shipping
Our automotive performance technologies resonates with enthusiasts around the globe, and this is reflected in our many worldwide customers!
For your protection and confidence, we will gladly ship international orders via USPS Global Express Mail (EMS). Global EMS has proven to offer the best in cost, reliable delivery, and package tracking options.
International Shipping – Reducing declared value to reduce customs fees
Many countries impose a duty fee, or tax when their citizens purchase goods for import. We are often asked to reduce the declared value so the buyer may avoid these fees.
We cannot mis-represent the value of shipments in order to reduce customs duties.
We realize your pain as some countries impose a significant import duty. We apologize in advance, but we cannot mis-label the packages as Autosport Labs will incur significant risk when doing so. We strive to be professional and honest in our business dealings, we hope that you will be too. Thank you for understanding.
Signature requirements on packages
Depending on your country’s postal regulations, you may be required to sign for Global Express Mail (EMS) packages. Sometimes if the recipient is not present to accept the package it will be available at your local post office for collection. Use the supplied tracking number to review the status of your shipment, as this will indicate attempted deliveries and overall package status.
Autosport Labs return policy
We can only accept returns on orders in their original, new, un-installed, un-modified, and un-tampered condition, within 15 days of your receipt of the order. See below for restocking fees:
For standard products we may charge a restocking fee equal to the cost of replacing missing items, damaged packaging or damaged products that differ than new condition.
Before shipping a return, contact Autosport Labs- [email protected], with your request and order information. When you ship your order back, include a copy of your original sales receipt clearly showing your name, address, email and phone number.
Once your return is processed we will refund the remainder of the original total, minus shipping/handling and restocking fees.
European Union Consumer Rights
Consumers residing in the European Union may have statutory rights that differ from the return policy below. For eligible purchases, EU consumers may exercise their right of withdrawal within 14 days of receiving the goods. To exercise this right, submit a withdrawal request by contacting us at [email protected].
Products must be returned without undue delay. Autosport Labs reserves the right to deduct for diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods, per our standard return policy.
Statutory withdrawal rights are subject to applicable exceptions under EU consumer protection laws.
Warranty
See the Warranty policy under Conditions of Use.